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Terms of Service (SMS)

By opting in to receive SMS messages from Barkhouse, you agree to these SMS Terms of Service.

The Barkhouse SMS program provides text messages related to your relationship with Barkhouse, including but not limited to:

  • Appointment confirmations and reminders
  • Daycare, boarding, and grooming updates
  • Reservation confirmations and account notifications
  • Important operational updates, including holiday hours and service changes
  • Promotional offers, special events, and marketing communications
  • Customer service communications including updates on your dog’s stay

Message frequency varies based on your activity and preferences.

You may opt out of receiving SMS messages at any time by replying STOP to any Barkhouse text message. After you send STOP, you will receive one final confirmation message, and no further SMS messages will be sent unless you opt in again. You can also opt out by contacting us directly via email or in person.

If you previously opted out and would like to receive Barkhouse text messages again, you may opt back in by signing up through one of our opt-in forms or by replying START to a previous Barkhouse message.

Reply HELP to any Barkhouse text message for assistance or contact our team directly at woof@barkhousenyc.com if you have any questions or concerns,

Message and data rates may apply depending on your wireless carrier and mobile plan. Message frequency varies.

Wireless carriers are not liable for delayed or undelivered messages.

Your privacy is important to us. Information collected through our SMS program is handled in accordance with the Barkhouse Privacy Policy.

Barkhouse’s SMS program is operated in accordance with applicable federal and state laws, including the Telephone Consumer Protection Act (TCPA), CTIA Messaging Principles and Best Practices, and other applicable messaging regulations. By opting in, you consent to receive SMS messages from Barkhouse using the mobile number you provide.

Last Updated: 9/10/2026